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Shipping

HoneyVale offers Free Shipping on all orders. Delivery typically arrives within 6–9 business days from the date of the order. Estimated delivery times are also displayed at checkout based on your location.

Processing

Order processing begins the same day the order is placed. Orders are typically processed within 1 business days before dispatch. Once your order has been shipped, you will receive a tracking number via email.

Delivery Timeframes

All items β€” including our larger 100cm–190cm colossal plushies β€” are delivered within 5–8 business days from dispatch.

Package Arrival & Expansion

To minimize shipping costs and environmental impact, larger items are shipped using vacuum compression. Upon arrival, your plush may appear compressed β€” this is normal. Allow 24–48 hours for the PP cotton filling to fully expand to its intended shape.

Tracking & Support

Every order comes with carrier tracking sent to your email. If your order has not arrived within the stated window, contact our support team and we will resolve it promptly.